We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
I was met as I entered the dealership with courtesy and directed to a row of 2018 GMC 2500 trucks that I may be interested in by a young salesman who seemed to know his product. I looked at Chevy, Ford and Ram also.. He did not try to push something off on me that I did not want. You had the truck that more than met my needs. I test drove the Duramax truck a decent distance including the freeway. Other dealers would not do that. I purchased the truck even though I had not planned to to so on that that day. Follow up by manager was thorough and courteous. My credit union superbly handled the financing. I hate the process of buying buying cars from dealers and keep new cars for several years, but I was treated respectfully by all.at Hardin as a important customer without high pressure.
I arrived on 3 different occasions to resolve many issues regarding my mother's older model Buick Century. The last issue, there was a leak coming from a different location under the front of the car. It took some dealing & negotiating until I was satisfied. Please note, finally the vehicle is running well. It was worth the wait. All I asked is to make the repairs safe for my 88 year old mother. Thank you. I
It is great to hear that our staff at Hardin Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Hardin Buick GMC sales team would like to thank you for coming in and we hope to see you again in the near future.
As far as I can tell, everything was serviced, however, I had asked for air pressure to be added to my spare tire. I was even assured that that request would be added to the service notes. I check the pressure and it read 35 psi, instead of the recommended 60 psi.
Nancy, thank you for your kind words. We feel our sales department is one of the reasons customers continue to visit Hardin Buick GMC. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next sales appointment!
Anthony, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Hardin Buick GMC, we value our customers and we look forward to seeing you soon.