496 Reviews Found
Confirmed Sales Customer
Josh was an awesome salesperson. No Pressure Listened to what I wanted Closed the deal without wasting time
Mark L.
YORBA LINDA
Business Response
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Hardin Buick GMC sales team would like to thank you for coming in and we hope to see you again in the near future. We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
I went in to get an oil change and tire rotation. The person at the service desk told me it would take 2 hours to complete I got there at 7:00 AM. After waiting for two and a half hours, I asked what the status of my car was. I was told that the service personnel does not start until 8:00 AM and that my car would not be ready for another hour. I finally got my car after 11:00 AM more than four hours after I got there unacceptable. I will be taking my business elsewhere. I have purchased 3 vehicles from this dealership, and I have never been treated so poorly.
Jorge A.
LAKEWOOD
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (714) 656-3826 so we can work towards a resolution. We look forward to hearing from you.
Was this review helpful?
Confirmed Service Customer
Everything went as it should. In and out in under 90 minutes for LOF and two recalls.
Michael M.
SANTA ANA
Business Response
Thanks for the great feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
I’m very confident in Sean and Walt in the service department. I am a long time customer and will continue to visit Hardin GMC for my service needs.
Joyce H.
ORANGE
Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
Was this review helpful?
Confirmed Sales Customer
The salesman (Woody Rogers) was outstanding! He was courteous, friendly, and very knowledgeable! He is a credit to your organization!!!
Ronald T.
RENO
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Confirmed Service Customer
I always have a good time and they always do a great job
Pete D.
WALNUT
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
Was this review helpful?
Confirmed Service Customer
I went in for a regular check up. My card also wasn’t driving well. I needed replacement parts that were on a national back order. Sean Edelman helped hunt down the pieces to install on my truck. He provides great service every time.
Brennan B.
VILLA PARK
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
Was this review helpful?
Confirmed Service Customer
I wish the showroom had trucks/SUV's on display. Or a build your own GMC kiosk. The parts area needs more impulse purchase items for GMC Trucks. I did attend the SEMA show this year and saw lots of upgrade items. Also, offers to upgrade my current truck would be nice. Like specials on exhaust, suspension, wheels/tires, intake, etc....A "Roach Coach" for customers waiting that had breakfast burritos would be nice since now dining is within walking distance of Hardin GMC.
Kenneth L.
ANAHEIM
Business Response
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Thank you for this positive rating! Have a great day.
Was this review helpful?
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
Was this review helpful?
Confirmed Service Customer
GPS Antenna is not working and GMC is aware of this common problem.
Fred R.
YORBA LINDA
Business Response
We would like to thank you for sharing this feedback and apologize that we did not meet your expectations. We would like to speak with you regarding the situation and discuss options. Please contact us at your earliest convenience.
Was this review helpful?
Confirmed Sales Customer
Very easy to understand and very courteous and knowledgeable
Maria M.
ORANGE
Business Response
Thank you so much for this wonderful feedback, Maria! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Glad we could help you out!
Was this review helpful?
Business Response
Thank you very much!
Was this review helpful?
Confirmed Service Customer
It was rather a long wait. I had a 8:30 appointment. There were others in line before me so it took a little while. My car was ready about 1PM i really wish that when I bring my car in for servicing that the settings would nit be disturbed as I often have to reset radio, and other items. This time it was only the radio.
Diane D.
ANAHEIM
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
My complaint is that my car was in for a little over one week. I have been a customer for 10 years and was not given any kind of a loaner car.
Yvonne F.
ANAHEIM
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
This is the only dealership I will go to for service and repairs. The guys are friendly and honest.
Natalie A.
CYPRESS
Business Response
Thank you for sharing these kind words. We really appreciate you taking the time to write about our service department and hope to see you again in the future.
Was this review helpful?
Business Response
Thank you for this review, Paul. Please don't hesitate to reach out to us if there's anything more we can do!