Every time I bring in my car with something I feel should be covered under the extended warranty the first response is that this is not covered. After talking to the credit manager they confirm coverage
My service experience was great Your service Rep Rick (? Not sure name) told me the wait time was approximately 1 1/2 hrs & it ended up 45 minutes to complete, which was a pleasant surprise! Being a widow recently, I depend upon Hardin Buick to give my 2013 Buick LaCrosse great service, which I bring in for service every 6 months! This is what I���ve always done & thankful that I can count on Hardin Buick to take good care of my Buick each time! THANK YOU AGAIN������ ����������
Shaw, thank you for taking the time to write about your experience at our dealership. All of us at Hardin Buick GMC pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
Michael, we appreciate your kind words. The entire team at Hardin Buick GMC thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
I informed Service Writer about shifting jerk on my Sierra. Was told it was normal and that all models did the same thing. A transmission jerk is not normal. First new GMC purchased and I don't think I will be buying another one because of this.
We apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. We want to research your situation and discuss options to make things right. Please contact our team at your earliest convenience so we can work on a solution.