Everything was smooth. The situation with Covid adds a whole new element of uncertainty when getting service anywhere. Everything was clean, everyone was masked, I felt safe and that���s probably the most important thing these days. Good work.
Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again.
We are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please don't hesitate to reach out!
All employees at Hardin GMC were courteous and professional. GM failed to assist me with defective paint on my vehicle. We all know GM has paint issues, and have had for years. I would advise anyone I come in contact with to never purchase a GM product. Very disappointed!
Thank you for your feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Until next time, take care!
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hardin Buick GMC!
The Assistant Service Manager Sean Edelmann is ABSOLUTELY fantastic. He is great with employees and knows how to interact with his customers. He kept me updated with the issues I was having and was extremely transparent with GMs solution on fixing this problem. I will definitely use Hardin GMC for future service.
It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it, so please be sure to contact us at your earliest convenience. We look forward to speaking with you!
They couldnt really help me fix the issue I was having with the voice command button on my steering wheel. Also whom ever was working on my car left the driver seat dirty with black stuff, I noticed it when I got home.
Strevell, we sincerely apologize that we did not meet your expectations. At Hardin Buick GMC, we always want to have happy customers and this feedback will help us improve. Please contact us at your earliest convenience so we can discuss what happened and work on a solution.
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Have a great day!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care! Please don't hesitate to reach out to us if there's anything more we can do!