438 Reviews Found
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Confirmed Service Customer
Good job hustle free, had an appointment for oil change and was done on time, great job
Salvador A.
ANAHEIM
Business Response
Thank you for taking the time to share your experience with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Business Response
Customer satisfaction is our #1 priority, and it's wonderful to hear you enjoyed working with our team. Please don't hesitate to give us a call with any further questions you may have.
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Confirmed Sales Customer
Bruce Deloye was very friendly and knowledgeable about the Sierra Denali I purchased. Will definitely recommend to others!!! Thank you
Steven R.
YORBA LINDA
Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for taking the time to let us know how we did. Have an awesome day!
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Business Response
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Fast, convenient, no long waits in the driveway. Clean lobby wait area. iPhone charger port next to TV was great! Good value pricing service too.
Melissa R.
FULLERTON
Business Response
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Bruce, my salesman was a complete no nonsense gentlemen. No games, very knowledgeable and made the buying process very easy. I will recommend him to all of my contacts that are looking to buy a truck.
Kevin W.
YORBA LINDA
Business Response
Hi, thanks for your praise and kind comments about one of our team members. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The customer service is great. Working with Jesse is wonderful!
Maria D.
SANTA ANA
Business Response
Hello, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Work order at drop-off and payment at pick-up were done so promptly that I barely spent even a minute there inside the building. Work was well done, as promised!
Kang C.
CERRITOS
Business Response
Hello, we are glad we could help! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
sales staff was very knowledgeable and attentive to my desires
Gordon T.
TUSTIN
Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Confirmed Service Customer
The service department is awesome.
Chris M.
RANCHO SANTA MARGARI
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Confirmed Service Customer
Brought my car in for service on Friday 9/25 because the AC was blowing hot air. By Monday, I had not received any updates, so I messaged inquiring on the status of my car. Sean in service promptly responded and said he thinks there's a leak, but will get more information from the tech. By Tuesday morning I was still waiting for the update. Sean responded later that afternoon that they couldn't find any problems, so they topped off the freon and it was ready for pick up. I thought this was odd. There was clearly a problem with the AC, but I trusted their expertise. Wednesday afternoon my husband took time off work to drive me to the dealership. After I paid for the repair and began to drive home, I noticed that the AC was STILL blowing hot air! I was ABSOLUTELY furious! My car had been there since Friday, my husband took time off work, we drove the 24 miles to pick it up - and it was clearly NOT FIXED! Sean did his best to diffuse the situation by having a tech look at it again immediately while we waited. The tech found a leak and Sean informed me I'd have to again leave the car. He provided a loaner car, which I appreciated, but the whole situation was incredibly frustrating. The service department really let me down by not finding and resolving the issue initially.
Constance H.
CORONA
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
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Confirmed Sales Customer
Bob was the best. I will be making my next purchase with him.
Michael D.
CORONA
Business Response
Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you.
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Confirmed Service Customer
Took good care of me got me a Lyft ride back and fourth
James W.
WESTMINSTER
Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
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Business Response
We would like to apologize for your recent experience at our service department. Please contact us at your earliest convenience as we would like to discuss this matter and work towards a resolution.