497 Reviews Found
Confirmed Service Customer
Everything was smooth. The situation with Covid adds a whole new element of uncertainty when getting service anywhere. Everything was clean, everyone was masked, I felt safe and that���s probably the most important thing these days. Good work.
Phillip F.
YORBA LINDA
Business Response
Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again.
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you!
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Confirmed Service Customer
Sean was awesome!!!. He updated me on what's going on and got my service done an hour early. Always professional and always on top of things! Thank you Sean and Hardin Team!
Felixberto F.
RIVERSIDE
Business Response
We are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please don't hesitate to reach out!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Hardin Buick GMC
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Confirmed Service Customer
All employees at Hardin GMC were courteous and professional. GM failed to assist me with defective paint on my vehicle. We all know GM has paint issues, and have had for years. I would advise anyone I come in contact with to never purchase a GM product. Very disappointed!
Jeffery J.
ANAHEIM
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Friendly, efficient, knowledgeable, caring staff
Joanne B.
ARCADIA
Business Response
Thank you for your feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Until next time, take care!
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Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
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Confirmed Service Customer
Sean was right on top of things. Your new messaging systems works well.
George P.
ANAHEIM
Business Response
We are so happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit. Until next time, take care!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hardin Buick GMC!
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Confirmed Service Customer
The Assistant Service Manager Sean Edelmann is ABSOLUTELY fantastic. He is great with employees and knows how to interact with his customers. He kept me updated with the issues I was having and was extremely transparent with GMs solution on fixing this problem. I will definitely use Hardin GMC for future service.
Jennifer L.
PLACENTIA
Business Response
Your great feedback truly made our day! We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Service Customer
The problem is worse than ever with no options to correct it. The service crew is fine but GM is a disaster.
Daniel K.
YORBA LINDA
Business Response
It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it, so please be sure to contact us at your earliest convenience. We look forward to speaking with you!
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Confirmed Service Customer
They couldnt really help me fix the issue I was having with the voice command button on my steering wheel. Also whom ever was working on my car left the driver seat dirty with black stuff, I noticed it when I got home.
Menina S.
ANAHEIM
Business Response
Strevell, we sincerely apologize that we did not meet your expectations. At Hardin Buick GMC, we always want to have happy customers and this feedback will help us improve. Please contact us at your earliest convenience so we can discuss what happened and work on a solution.
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Confirmed Sales Customer
Friendly and informative sales rep just wish they were willing to work on price better
Angelo M.
NORWALK
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Business Response
Hello, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.
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Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Have a great day!
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Business Response
5-star customer service is always our number one goal, and we're so happy to hear you had a great experience! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Routine service Excellent customer service
Robert P.
ANAHEIM HILLS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
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Confirmed Service Customer
staff was great. Great communication with Sean
Jose V.
SANTA ANA
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Service dept is always very professional and gets me in and out as quickly as possible. I'm a busy gal! Won't take my truck any where else
Kathy D.
VICTORVILLE
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.