448 Reviews Found
Confirmed Service Customer
Brandon was excellent in customer service. He definitely played a part in me purchasing a vehicle
Aurelio V.
ANAHEIM
Business Response
We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
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Business Response
We love hearing from happy customers. Take care.
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Confirmed Sales Customer
Found the car and price I needed, plus a very fast purchase process.
John F.
LAGUNA NIGUEL
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Sales Customer
I was met as I entered the dealership with courtesy and directed to a row of 2018 GMC 2500 trucks that I may be interested in by a young salesman who seemed to know his product. I looked at Chevy, Ford and Ram also.. He did not try to push something off on me that I did not want. You had the truck that more than met my needs. I test drove the Duramax truck a decent distance including the freeway. Other dealers would not do that. I purchased the truck even though I had not planned to to so on that that day. Follow up by manager was thorough and courteous. My credit union superbly handled the financing. I hate the process of buying buying cars from dealers and keep new cars for several years, but I was treated respectfully by all.at Hardin as a important customer without high pressure.
John M.
LA HABRA HEIGHTS
Business Response
Thank you for taking the time to share your feedback, John. I'm happy to hear that our sales team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
I arrived on 3 different occasions to resolve many issues regarding my mother's older model Buick Century. The last issue, there was a leak coming from a different location under the front of the car. It took some dealing & negotiating until I was satisfied. Please note, finally the vehicle is running well. It was worth the wait. All I asked is to make the repairs safe for my 88 year old mother. Thank you. I
Elaine R.
ORANGE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I always take my car for all the services needed and always well taken care. Thanks Jesse. 😊
Heidi D.
YORBA LINDA
Business Response
Glad we could help you out!
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Confirmed Sales Customer
Nothing special about your dealership except for the fact that Jim works there. He's the one who made this deal go so smoothly.
David S.
LAGUNA NIGUEL
Business Response
It is great to hear that our staff at Hardin Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Business Response
Hi, thank you for the high star rating! We hope to see you soon!
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Confirmed Sales Customer
Outstanding sales team that understood our needs and provided great service during sales process! We will be back to Hardin GMC for next purchase!
Charles S.
ANAHEIM HILLS
Business Response
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Hardin Buick GMC sales team would like to thank you for coming in and we hope to see you again in the near future.
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Business Response
Thank you for taking the time to share your feedback, Edward. I'm happy to hear that our sales team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
As far as I can tell, everything was serviced, however, I had asked for air pressure to be added to my spare tire. I was even assured that that request would be added to the service notes. I check the pressure and it read 35 psi, instead of the recommended 60 psi.
Justin G.
ANAHEIM
Business Response
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
As usual, in and out with no delays.
Charles J.
HUNTINGTON BEACH
Business Response
Glad we could help you out!
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Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Business Response
Thank you very much!
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Confirmed Service Customer
Warm greeting and great service! Will be back when it is due for next service.
Donald G.
ORANGE
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Everyone was excellent. Quick service. Great experience.
Katrina T.
ORANGE
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
Sent complimentary letter to owner and copied sales personnel. Most pleasant car buying experience ever and this my 15th or so purchase.
Nancy F.
PERRIS
Business Response
Nancy, thank you for your kind words. We feel our sales department is one of the reasons customers continue to visit Hardin Buick GMC. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next sales appointment!
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Confirmed Service Customer
Excellent as usual. I also enjoyed the coffee and donuts.
Anthony K.
PLACENTIA
Business Response
Anthony, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Hardin Buick GMC, we value our customers and we look forward to seeing you soon.