456 Reviews Found
Confirmed Service Customer
It was done really fast, everyone was helpful and nice
Natasha R.
PLACENTIA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
Almost two hours for an oil change w/ an appointment. They washed my truck but did a really bad job... didn���t dry it or vacuum the inside.
James H.
LA HABRA
Business Response
We would like to speak with you directly so that we can address your concerns. Please call us at your earliest convenience so that we can fix these issues.
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Business Response
We appreciate the kind words!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Great service as always, I look forward to coming here when needed.
Jason F.
CORONA
Business Response
Thank you for taking the time to share your feedback, Ferranti. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
Every time I bring in my car with something I feel should be covered under the extended warranty the first response is that this is not covered. After talking to the credit manager they confirm coverage
Fred M.
VILLA PARK
Business Response
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
My service experience was great Your service Rep Rick (? Not sure name) told me the wait time was approximately 1 1/2 hrs & it ended up 45 minutes to complete, which was a pleasant surprise! Being a widow recently, I depend upon Hardin Buick to give my 2013 Buick LaCrosse great service, which I bring in for service every 6 months! This is what I���ve always done & thankful that I can count on Hardin Buick to take good care of my Buick each time! THANK YOU AGAIN������ ����������
Alice S.
YORBA LINDA
Business Response
Shaw, thank you for taking the time to write about your experience at our dealership. All of us at Hardin Buick GMC pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Business Response
We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
I have always had positive experiences with the service department at Hardin GMC
Michael M.
GARDEN GROVE
Business Response
Michael, we appreciate your kind words. The entire team at Hardin Buick GMC thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Everything about my visit was professional and easy. Loved the comfortable waiting area with coffee where I could catch-up on some work.
George B.
SEAL BEACH
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I informed Service Writer about shifting jerk on my Sierra. Was told it was normal and that all models did the same thing. A transmission jerk is not normal. First new GMC purchased and I don't think I will be buying another one because of this.
William P.
ANAHEIM
Business Response
We apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. We want to research your situation and discuss options to make things right. Please contact our team at your earliest convenience so we can work on a solution.
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Hardin Buick GMC.
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
I was in and out for oil change and tire rotation
Sophia A.
ORANGE
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Business Response
Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hardin Buick GMC and we hope to see you again soon!