The service advisor explained all to me. I understood what was needed for my vehicle. The advisor was pleasant and spoke clearly and made sure i understood everything perfectly. Is a very nice experience to come to this dealership.
I continue to receive great service from the team at Hardin Buick GMC. Sean in the service department has provided a personal approach to assist me with regular service & repairs of my Lacrosse as it approaches 150,000 miles and I try to keep it on the road. Thank you
Reception at Service counter was very pleasant. Sean called me by name. Sean gave me a time frame to expect service completion. Called me when the car was complete & ready for pick up. I will be happy to refer friends to Buick dealership. Thank you.
It is great to hear that our staff at Hardin Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
I was there for the regular oil change, tire rotation and vehicle inspection. I asked that they check for an oil leak and that was not done. I was told to bring it back if I noticed anymore leaks. The service reps are always very courteous and helpful. I have been having my 2009 Buick serviced at Hardin since the purchase. I have always found the service to be extremely acceptable.
Yvonne, we appreciate your kind words. The entire team at Hardin Buick GMC thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
Service personnel were helpful and friendly and the oil change that I had done included more services than either Jiffy Lube or Valvoline and the cost was less than at either of those other two businesses.
Larry, we appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and please feel free to contact us if you would like to further discuss your visit.
When trying to reach service to get an update on the vehicle repairs I was not able to connect. Attempts were made via text, email, and phone to both the service desk directly and the receptionist to no avail.
Michael - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!