422 Reviews Found
Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Was this review helpful?
Confirmed Service Customer
The dealership was clean, and employees friendly. The repair was completed in the time they said it would be, nice job.
Lance S.
LOS ALAMITOS
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care!
Was this review helpful?
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
Was this review helpful?
Confirmed Service Customer
Jessie did a great job keeping me informed while I waited. Very friendly staff throughout.
Wendy D.
TUSTIN
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
Was this review helpful?
Confirmed Sales Customer
Was very happy with the service. Love the car and all the features.
Loretta G.
SANTA ANA
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Was this review helpful?
Confirmed Sales Customer
Giovanni and the team made the experience seamless and transparent. My family and I drove up from San Diego, and were in and out within an hour. Made for a very pleasurable experience, especially with two infants in tow.
Alfredo G.
CHULA VISTA
Business Response
Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Bruce was an amazing salesperson to deal with; none of the typical BS we have dealt with in the past when buying a vehicle. He also went out of his way to not only hold our Yukon for us (my husband's work hours were crazy that week), but also brought my new car to our house with the finance paperwork to complete! Bruce deserves another diamond in that ring :)
Aaron A.
WESTMINSTER
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
Was this review helpful?
Confirmed Service Customer
Had oil changed. A black grease spot was left on my driver side seat bottom.
Michael S.
ORANGE
Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Was this review helpful?
Confirmed Service Customer
Your service tech Jessy he was and still remains my favorite person to deal with! He is an asset to your dealership. Thank you
Francisco G.
LA PALMA
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Was this review helpful?
Confirmed Service Customer
Always exceeds my expectations. Turn around for service work was very quick.
Trisha G.
ORANGE
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Confirmed Service Customer
Quick and efficient. Happy to always bring my vehicle over for service.
Rene Y.
CORONA
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Work was done on time and I was kept up to date on its progress.
Brian W.
ORANAGE
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
This was one of the most favorable experiences of Service I've had with Hardin tover the years, going all the way back to when they were located on Anaheim Blvd. In this instance, they were able to locate a rattle in my Lacrosse, that to be honest I was giving them one shot at before taking my business elsewhere, as I had done with my other cars (Enclave and Malibu) after the problems I brought them in for could not be diagnosed after multiple attempts. I brought these 2 vehicles to Simpson Chevrolet in GG and they fixed both vehicles. Their senior tech was just better! On this visit I loved the video sent to me explaining how the rattle problem was diagnosed and corrected and also notifying me of services that I was due for that I could elect to have done. This was sent to me for approval/rejection via a text message that provided a table with simple click options of the items recommended, and the resultant cost for each choice, with taxes included. This was a great addition and I was very impressed with these changes (video and text message approvals). I will keep my Lacrosse business with Hardin!
Daniel A.
GARDEN GROVE
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
Was this review helpful?
Confirmed Service Customer
Everybody was processional and get polite in greeting me as I arrived and my vehicle was ready the same day and the video that was sent to my cellphone of my car checkup was great as well. Very informative.
Rosalie V.
ANAHEIM
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Was this review helpful?
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Was this review helpful?
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
Was this review helpful?
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Was this review helpful?
Confirmed Sales Customer
Gary was very helpful and the entire experience was great
Ricky H.
SAN FRANCISCO
Business Response
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
Was this review helpful?
Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.